Employee Net Promoter Score (eNPS) is the ultimate metric for gauging your team's engagement and satisfaction. With Cratic.ai, calculate your team's eNPS for FREE and leverage our full-service solutions to elevate your team's mindset and productivity.
Curious about where you stand as a team member? Simply answer this question:
On a scale of 1-10 how likely are you to recommend your place of work?
Your individual score is a piece of the puzzle in your team's overall eNPS. The formula is simple:
Total % of Promoters - Total % of Detractors = eNPS
Now that you've discovered your individual eNPS persona, what does it all mean in the grand scheme of things? The eNPS scale ranges from -100 to +100. Here are some public benchmarks, but we'll calculate benchmarks relevant to your company and industry!
10 to 30
A 'good' score, indicating a positive team environment.
50 to 70
An 'excellent' score, showcasing a highly engaged and satisfied team.
You're leading the pack! This score places you among the top performers in almost any industry.
Discover the multifaceted benefits of a strong eNPS, from boosting team morale to driving business success.
A high eNPS score indicates a deeply engaged team, which often translates to higher productivity and lower turnover.
eNPS can be a predictor of business success. Engaged employees are more likely to contribute innovative ideas, driving growth and profitability.
Talent Attraction and Retention
A strong eNPS makes your company more attractive to top talent and helps retain your best employees.
Understanding your eNPS can guide leadership in making informed decisions that affect team morale and business outcomes.
With Cratic.ai, transformative change is just a few small tweaks away. Our AI-driven platform doesn't just measure your eNPS — we guarantee to improve it. Experience the Cratic advantage and turn your team into a powerhouse of engagement and productivity.
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minutes to make an impact
All it takes is 3 easy steps to kickoff your free eNPS study!
Dive right in! Know where your team stands and get the data to support it. It's free, quick, and easy. Just start by adding your team members to the study!
Launch the study and watch every response roll in! Each one is anonymous allowing for honest answers, revealing more about your team's dynamic.
Begin the right conversation with your team by reviewing your eNPS results together and identifying areas for improvement and celebration.
As a team leader, you're tasked with the important role of fostering a positive work environment. Here are some frequently asked questions to help you better understand eNPS and how Cratic.ai can be your go-to solution for team engagement and satisfaction.
eNPS, or Employee Net Promoter Score, is a key metric for understanding employee engagement and loyalty. As a team leader, it gives you actionable insights into your team's well-being, which directly impacts productivity and business outcomes.
Cratic.ai offers a free eNPS tool that will accurately measure your team's engagement. Our full-service platform employs advanced AI-driven tools to measure and enhance your team's eNPS effectively. By fostering meaningful conversations and providing actionable insights, Cratic.ai aids in elevating your team's engagement and satisfaction levels.
Absolutely. Cratic.ai is designed to be user-friendly and impactful, allowing you to get started swiftly with three simple steps—add your team members, watch the data come in, then begin having the right conversations. It's designed to be user-friendly and impactful.
It's recommended to take a pulse at least twice a year. Conducting studies too frequently can lead to diminished response quality and survey fatigue among your team members.
A: Cratic.ai is unique in offering both a free tool to calculate your team's eNPS and a specialized full-service tool. The free tool provides quick and easy insights, while the full-service, paid tier specializes in guaranteeing an improvement in your team's eNPS score through comprehensive services. Plus, with a 97% recommendation rate from team members, Cratic.ai is a trusted choice for team leaders seeking to enhance team dynamics.